Truck Warranty
ISUZU
What is a warranty?
For anyone considering a truck purchase, there are a wide range of business inputs to consider, including the overall profitability of your new capital equipment. Isuzu’s Future of Trucking (FoT) report surveyed over 1,000 truck owners across Australia, revealing that truck owners are looking at profitability and ‘lifetime’ costs more closely than ever (alongside other fleet operating costs).
The report found that 64 per cent of businesses believe that the total lifetime cost of ownership of a truck is now more important than the initial sticker price. A key aspect of calculating total lifetime cost is the warranty available on your purchase.
With the warranty covering your equipment (and in turn, your business) for years down the track, it can carry huge implications if mismanaged at the time of purchase. It’s also worth recognising that despite appearances, not all warranties are created equal.
Here are some important, and common, warranty points to consider…
- Value limits, dependent on the cost of repairs over a given timeframe or distance reached.
- Warranty provisions on products not matching the Original Equipment Manufacturer (OEM) warranty provisions.
- Handling by third parties outside of the OEM (particularly in the case ofextended warranties).
Isuzu Factory Warranty
All newly purchased models come with standard factory warranty for the cab chassis and engine. Find the applicable warranty for your truck below.
N SERIES | ||
|---|---|---|
| NLR | 6 Year Factory Warranty | MY25 Vehicle and engine 6 years or 250,000km - whichever comes first. |
| NMR | 6 Year Factory Warranty | MY25 Vehicle and engine 6 years or 250,000km - whichever comes first. |
| NNR | 6 Year Factory Warranty | MY25 Vehicle and engine 6 years or 250,000km - whichever comes first. |
| NPR | 6 Year Factory Warranty | MY25 Vehicle and engine 6 years or 250,000km - whichever comes first. |
| NQR | 6 Year Factory Warranty | MY25 Vehicle and engine 6 years or 250,000km - whichever comes first. |
| NKR | 6 Year Factory Warranty | MY25 Vehicle and engine 6 years or 250,000km - whichever comes first. |
| NLS | 3 Year Factory Warranty | MY25 Vehicle and engine 3 years or 150,000km - whichever comes first. |
| NPS | 3 Year Factory Warranty | MY25 Vehicle and engine 3 years or 150,000km - whichever comes first. |
| NMS | 3 Year Factory Warranty | MY25 Vehicle and engine 3 years or 150,000km - whichever comes first. |
| NQS | 3 Year Factory Warranty | MY25 Vehicle and engine 3 years or 150,000km - whichever comes first. |
Special Conditions: Harsh Application Warranty Agitator / Compactor. 3 Years or 150,000 km. No hours stipulation. Maintained in line with hours schedule. Agitator application must adhere to IAL bodybuilders guide mandate on chassis paint.
All models: harsh application Warranty + Roadside is 3-years i.e. the roadside matches the warranty.
F SERIES | ||
|---|---|---|
| FRR | 6 Year Factory Warranty | MY25 Vehicle and engine 6 years or 300,000km - whichever comes first. |
| FRD | 6 Year Factory Warranty | MY25 Vehicle and engine 6 years or 300,000km - whichever comes first. |
| FSR | 6 Year Factory Warranty | MY25 Vehicle and engine 6 years or 300,000km - whichever comes first. |
| FSD | 6 Year Factory Warranty | MY25 Vehicle and engine 6 years or 300,000km - whichever comes first. |
| FSS | 3 Year Factory Warranty | MY25 Vehicle and engine 3 years or 200,000km - whichever comes first. |
| FTS | 3 Year Factory Warranty | MY25 Vehicle and engine 3 years or 200,000km - whichever comes first. |
Special Conditions: Harsh Application Warranty Agitator / Compactor. 3 Years or 200,000 km. No hours stipulation. Maintained in line with hours schedule. Agitator application must adhere to IAL bodybuilders guide mandate on chassis paint.
All models: harsh application Warranty + Roadside is 3-years i.e. the roadside matches the warranty.
FV SERIES | ||
|---|---|---|
| FVR | 6 Year Factory Warranty | MY25 Vehicle and engine 6 years or 500,000km or 8,000 hours - whichever comes first. |
| FVD | 6 Year Factory Warranty | MY25 Vehicle and engine 6 years or 500,000km or 8,000 hours - whichever comes first. |
| FVL | 6 Year Factory Warranty | MY25 Vehicle and engine 6 years or 500,000km or 8,000 hours - whichever comes first. |
| FVZ | 6 Year Factory Warranty | MY25 Vehicle and engine 6 years or 500,000km or 8,000 hours - whichever comes first. |
| FVY | 6 Year Factory Warranty | MY25 Vehicle and engine 6 years or 500,000km or 8,000 hours - whichever comes first. |
Special Conditions: Harsh Application Warranty Agitator / Compactor. 3 Years or 200,000 km. No hours stipulation. Maintained in line with hours schedule. Agitator application must adhere to IAL bodybuilders guide mandate on chassis paint.
All models: harsh application Warranty + Roadside is 3-years i.e. the roadside matches the warranty.
FX SERIES | ||
|---|---|---|
| FXR | 6 Year Factory Warranty | MY25 Vehicle and engine 6 Years or 600,000km or 10,000 hours - whichever comes first. |
| FXD | 6 Year Factory Warranty | MY25 Vehicle and engine 6 Years or 600,000km or 10,000 hours - whichever comes first. |
| FXL | 6 Year Factory Warranty | MY25 Vehicle and engine 6 Years or 600,000km or 10,000 hours - whichever comes first. |
| FXZ | 6 Year Factory Warranty | MY25 Vehicle and engine 6 Years or 600,000km or 10,000 hours - whichever comes first. |
| FXY | 6 Year Factory Warranty | MY25 Vehicle and engine 6 Years or 600,000km or 10,000 hours - whichever comes first. |
Special Conditions: Harsh Application Warranty Agitator / Compactor. 3 Years or 300,000 km. No hours stipulation. Maintained in line with hours schedule. Agitator application must adhere to IAL bodybuilders guide mandate on chassis paint.
All models: harsh application Warranty + Roadside is 3-years i.e. the roadside matches the warranty.
FY SERIES | ||
|---|---|---|
| FYJ | 6 Year Factory Warranty | MY25 Vehicle and engine 6 Years or 600,000km or 10,000 hours - whichever comes first. |
| FYH | 6 Year Factory Warranty | MY25 Vehicle and engine 6 Years or 600,000km or 10,000 hours - whichever comes first. |
Special Conditions: Harsh Application Warranty Agitator / Compactor. 3 Years or 300,000 km. No hours stipulation. Maintained in line with hours schedule. Agitator application must adhere to IAL bodybuilders guide mandate on chassis paint.
All models: harsh application Warranty + Roadside is 3-years i.e. the roadside matches the warranty.
For more information regarding Isuzu Factory Warranty click here: https://www.isuzu.com.au/isuzu-care/warranty/
ISUZU PARTS & SERVICE WARRANTY
| Isuzu Parts Range | Parts & Accessories installed by an IAL Approved Dealership or ASPO into: | Installed by a non-IAL Approved Dealership or ASPO into: | |
|---|---|---|---|
| Isuzu Trucks | Non-Isuzu branded vehicle | Isuzu Trucks | |
| Isuzu Genuine Parts & Accessories Isuzu genuine parts are developed and manufactured to stringent quality standards to ensure your truck’s performance, as well as optimising its future re-sale value. | 3 years | 12 months | 12 months |
| Best Value Parts The Isuzu BVP range offers owners of older model vehicles high-quality parts backed by Isuzu’s industry-leading warranty. | 3 years | 12 months | 12 months |
| Isuzu Approved Parts Isuzu has partnered with leading brands to create a wide range of Isuzu approved parts, all chosen to deliver unbeatable reliability. | 12 months | 12 months | 12 months |
Book Your Complimentary PACCAR Pre-Warranty Expiry Inspection
At Suttons Kenworth and DAF, we’re committed to helping Kenworth and DAF owners get the most out of their truck warranty.
That’s why we offer a free Pre-Warranty Expiry Inspection—designed to identify any issues that may be covered under your current warranty before it expires.
This no-cost service ensures eligible repairs and parts are lodged in time, potentially saving you thousands.
Don’t miss the opportunity to maximise your warranty benefits—schedule your inspection today and drive with confidence.
PACCAR Pre-Warranty Expiry inspections are available at both Suttons Trucks Arncliffe and Illawarra Truck Repairs and Spares.
All Pre-Warranty Expiry inspections must be booked via phone – these inspections can not be booked online.
Arncliffe Bookings Call (02) 9335 9080
Illawarra Bookings Call (02) 4274 2304
PACCAR PARTS WARRANTY
PACCAR Australia Proprietary Limited (PACCAR Parts) warrants (subject to the terms and conditions of this warranty agreement) directly to you as the initial purchaser, for the warranty period set out on the Kenworth Genuine and/or DAF Genuine product’s packaging, that this part is free from manufacturing defects in materials and workmanship. This Warranty is not transferable.
The Warranty period commences on the date the PACCAR Genuine, Kenworth Genuine and/or DAF Genuine part is installed by an approved PACCAR Parts service outlet or on the date of sale on ‘Over the Counter’ purchases. PACCAR Parts will, at the option of PACCAR Parts, and subject to the terms and conditions of this Warranty agreement, repair or replace at PACCAR Parts' cost any part or parts or pay the cost of replacing the part or pay the cost of having the part repaired which are, to the reasonable satisfaction of PACCAR Parts, defective in materials or workmanship.
Statutory guarantees and warranties set out in the Competition and Consumer Act 2010 are implied into this Warranty Agreement and cannot be excluded by law (“Non-Excluded Guarantees”). In particular, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The warranties in this Warranty Agreement are independent of and in addition to the Non-Excluded guarantees. This Warranty Agreement does not purport to modify or exclude the Non-Excluded Guarantees.
Except as expressly set out in this Warranty Agreement or in respect of the Non-Excluded Guarantees, PACCAR Parts makes no other warranties to you. PACCAR Part’s liability in respect of these warranties is limited to the fullest extent permitted by law.
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